Many product orders are processed today through call centers. Whether the product is offered online, on television, in a magazine, or in a catalogue, the phone is still a convenient method of shopping for many consumers. The ability to talk to someone in person and ask questions is a valuable feature.
Because the call center exists specifically to process orders and payments, it should be a relatively profitable business to operate. However, many call center operators have difficulty when looking for a merchant account.
Challenges of Opening a Call Center Merchant Account
Payments that are not processed with a traditional retailer, such as call center transactions, are often considered to be high risk. There is a higher chance of cancellations and chargebacks, and this can cause banks to be hesitant about approving a merchant account.
However, call centers have a greater need for credit card processing than a traditional retailer. The convenience of shopping on the phone is lost if there is not an easy way to pay. This conflict can complicate your business plans.
Payment processing can also be expensive. You can run into higher fees just because you are a call center merchant. However, CDKPay has a solution for your credit card processing needs.
CDKPay Offers Payment Processing for Call Centers
Choosing the right bank is one of the most important steps in this process. If you start with the right financial institution, you won’t experience the hassle of going from bank to bank to find approval.
CDKPay has extensive experience working with call center merchant accounts, and we work with a wide network of banks.Our expertise will eliminate trial and error, as we will match your company with a bank that understands your business model.
Low Rates that Help You Stay Profitable
Getting approved for a call center merchant account will not help if you have to pay ridiculously high rates. CDKPay has established relationships with the right banks to bring you affordable rates. Most of our clients are able to attain low rates for credit card processing, some even as low as 2.95%.
Establish Long-Term Credibility
There is more to being a successful call center merchant than getting approved with good rates on the front end. Chargebacks and instances of fraud can damage your credibility and cause a rate increase. Persistent problems can even cause you to lose your merchant account. At CDKPay, we help you prevent chargebacks by monitoring and preventing fraud from happening, helping you to successfully process payments through your call center merchant account.
Call Center Merchant Account Application Process
- We will contact you to discuss your needs in detail and make sure that we understand your unique call center business model.
- The experience and expertise of CDKPay is used to find the right merchant account provider, and we help you begin the application process.
- Once the application is approved and an agreement is signed, you are ready to take your call center merchant account live to begin payment processing!
- CDKPay is available to you for ongoing support. We offer responsive customer service so that you can run your business with ease.
CDKPay can help you with payment processing solutions that are reliable and affordable for your business.